QuickBooks is the leading software among all other applications. But, there are certain issues that users face while performing some operations. Like, while opening the company file, users sometimes come across QuickBooks error 6189 and 816. The error code 6189 816 appears on the screen with a message, “An error occurred when QuickBooks tried to access the company file.” Read the complete blog to know about root causes and troubleshooting solutions to fix this company file error.
If you are looking for guidance that will help you troubleshoot QuickBooks error 6189 and 816, reach out to the QuickBooks technical support team by dialing 1.855.738.2784 for advance assistance
Reasons why QuickBooks Desktop giving error 6189
Following are the known reasons that give rise to this 6000 series error:
- If the QuickBooks file user is trying to open is already being accessed by another user.
- QuickBooks application is damaged or corrupted.
- There are some incorrect entries in the Windows registry.
- QuickBooks transaction log file and network data file are damaged or corrupted.
Recommended to read: QuickBooks Error 12152
Methods to Deal with QuickBooks error code 6189 and 816
Method 1. Download and Install QuickBooks Tool Hub on your PC to make use of the Quick Fix myProgram
- Ensure no company file is open, exit QuickBooks Desktop, and visit Intuit website to download the most recent version of QuickBooks Tool Hub.
- When the download completes, save the setup file to an easily accessible location like your Windows Desktop.
- Open the setup file, follow the prompt steps and click on the agree to the terms and conditions checkbox to finish installing the tool hub.
- Once done, move to the desktop and open the QuickBooks Tool Hub by double-clicking the icon.
- From the tool hub, select the Program Problems menu and click Quick Fix my Problem.
- Wait till Quick Fix my Program stops background processes, close the tool and then restart QuickBooks.
Method 2. From the QB Tool Hub, run server manager to resolve firewall issues
- Within the QuickBooks Tool Hub, go to the Network Issues tab and click QuickBooks Database Server Manager.
- When prompted to install the QuickBooks application on the server computer, install it and then open server manager.
- From there, look for your company files and click Start Scan. If you can’t see your files, browse to their location and then select Start Scan.
- The server manager will start repairing the firewall. Once it is done, click Close and reopen QuickBooks.
Method 3. Change the location of your QuickBooks Desktop file
- Generate a backup of the QuickBooks company file and save the backup file with a unique name.
- Save the file somewhere you can easily access and then follow the steps to restore backup.
- Save the file to a new location or a new folder in the local hard drive.
This blog on QuickBooks error 6189 and 816 ends here. We hope the solutions discussed in the blog will work for you in eliminating the error. If due to some reasons, the error continues, call us on our toll-free number1.855.738.2784 and speak to certified QuickBooks professionals.