QuickBooks Error 15215 Server Not Responding: Easy Solutions (100% Working)

QuickBooks is one of the most appropriate accounting software in the world. Its advanced tools and reliability have made it famous among businesses.

Nevertheless, some errors do occur in the QuickBooks software. One such error is QuickBooks Error 15215. This error is triggered when the user tries to download the payroll update. Generally, an error message that reads “Error 15215: Unable to verify digital signature” is displayed when this error occurs.

If you, too, are getting the error message described above, this blog is for you.

One of the best ways to eliminate QuickBooks Error 15215 is to consult with a certified specialist. Get in touch with our QuickBooks support team by dialling 1-855-948-3646 anytime, any day.

Most Common Reasons for QuickBooks Error Message 15215

The basic reason for QuickBooks Error Message 15215 is that the QuickBooks application fails to establish a connection with the server. This can occur due to one or more of the following factors:

  1. If your Internet Explorer settings are not configured correctly, this error can occur.
  2. It is possible that some other program is running along with QuickBooks that is consuming a lot of bandwidth. This may cause failure in downloading the payroll updates.
  3. The firewall program on your system can interfere with the downloading process of the payroll updates.

You may read also : QuickBooks Network connetion error

Troubleshooting Methods for QB Error Code 15215

You can rectify QB Error Code 15215 by the following methods:

Method 1: You should run your QB application as the Windows administrator

  1. Close the QuickBooks desktop on your system.
  2. Navigate to the QuickBooks desktop icon and right-click on it.
  3. Now choose the ‘Run as Administrator’ option.
  4. You will get a message on your screen that reads “Do you want to allow this program to make changes to your computer?’’. Click on the ‘Yes’ tab on that message.
  5. Now download the latest QuickBooks desktop updates as well as the latest payroll tax table updates.

If the error still not fix, move on to the following method.

Method 2: Check your Internet Explorer settings on your system

  1. Navigate to the gear icon on your Internet Explorer.
  2. Choose the ‘Internet Options’ tab and click on it.
  3. You should now navigate to the ‘Advanced’ option under the ‘Internet Options’ tab.
  4. Select the ‘Security’ option.
  5. Ensure that the following items are marked in the checkbox:
    • Use SSL 2.0
    • Use SSL 3.0
    • Use TLS 1.2
  6. In addition to above, you should also ensure that the following checkboxes pertaining to the following items are unmarked:
    • TLS 1.0
    • TLS 1.1
  7. You can now start your QuickBooks application on your system.
  8. Attempt to download the payroll updates again.

If the error does not disappear, move on to the following method.

Method 3: Clean Installing QuickBooks in Safe Mode

  1. Press the ‘Windows+R’ keys on the keyboard to open the ‘Run’ command.
  2. Write ‘msconfig’ in the required field and then click on ‘OK.’
  3. You will now get a window named ‘System Configuration Utility’.
  4. Choose the “Selective Startup” option under the “General” menu.
  5. Now unmark the ‘Load Startup Items’ checkbox.
  6. Click on ‘OK’ tab.
  7. Now restart the system.
  8. You can download the latest version of QuickBooks and the latest tax table updates.
  9. After doing the previous step, navigate to the ‘System Configuration Window’ again.
  10. Mark the ‘Normal Startup’ checkbox.
  11. Click on the ‘OK’ tab to save your changes.
  12. You should now restart the system again.
  13. You are now back in the normal mode of the computer.

In this blog, you learned the causes and solutions for the QuickBooks Error 15215 Server Not Responding. We hope you got the relevant information regarding this error.

For further technical help and support, feel free to dial 1-855-948-3646 to reach out to our QuickBooks Support Team.

You may read also : QuickBooks Payroll Issues

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